Customer Service Plans
Brightidea's support plans and capabilities are unmatched in the industry.- Email, phone support and support web portal available
24 hours a day, 7 days a week. - Brightidea's full spectrum of support helps
reduce the overall expense of system maintenance.
| Feature | Standard | Gold | Platinum |
|---|---|---|---|
| 24/7 Support Web Portal |  |
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| 24/7 Phone Support | |
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| Email Support | |
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| Dedicated Representative | |
- Urgent phone support available for all levels
- Toll-free phone support available in the US, tolls apply for International support
- Dedicated Representative support available during business hours
